This Agreement governs the relationship between Uvoices.com* and the “Client(s)” which is a purchaser of voiceover/translation services. If the Client does not agree to any of the terms of this Agreement, the Client must discontinue his, her or its use of the Services provided by Uvoices.com (as such term is defined below). Different conditions shall only be part of this contract if they have been confirmed by Uvoices.com expressly in writing.
A written contract or an order confirmation shall replace all specific or implicit agreements, promises or offers that may be pending between the parties completely.
The limitations of liability mentioned above do not apply in the case of unlawful intent or gross negligence on the part of Uvoices.com.
The Client assumes responsibility to pay the agreed price which is due according to the payment terms stated in the quote.
The Client assumes responsibility to provide all the necessary information/material to let Uvoices.com to produce the commissioned voice file in compliance with the expected requirements.
All prices are Net prices which means that all additional charges like VAT, customs and other charges imposed by a third party shall be borne by the customer.
Not until the recording is paid in full shall the Client obtain the permanent usage rights. Non-payment may result in the interdiction of the usage rights.
If an order is cancelled by the Client after it has been initiated or if the Client requests a re-take due to script change, missing information, wrong pronuncation guides or any other reason exclusively depending by the Client, Uvoices.com is entitled to charge a mínimum recording fee which may vary depending of the current state of the order process.
In case of a delay of deliveries or services Uvoices.com shall be entitled to admonition as well as the repeated scheduling of a reasonable grace period of at least 48 hours. Once recording procedures or other agreed to services have been initiated the right of withdrawal shall be dispensed altogether, even if the procedures are not being completed on time.
Errors made by Uvoices.com (and/or their suppliers) must be amended without further cost to the Client.
The Client shall not claim damage caused by delay for late deliveries or services.
The mutually agreed place of jurisdiction is Rome, Italy
*ULOGIC di Davide Vocale, VAT IT03085070716 – Piazza Guglielmo Marconi, 15 – 00144 Rome ITALY